Privacy Policy

1. Introduction

This Privacy Policy explains how AM collects, uses, stores, protects, and handles information when you use Workforce Master, our workforce management software service.

2. Information We Collect

Depending on how you use Workforce Master, we may collect information such as your name, email address, company information, account information, employee information, attendance records, timesheets, leave records, payroll-related information, project information, and other information that you choose to enter into the service.

3. Account Information

When you create an account, we may collect information required to create and manage your account, such as your name, email address, authentication information, and company details.

4. Company and Employee Information

Customers may enter information about their employees and workforce into Workforce Master. This information may include employee names, contact information, job information, attendance, timesheets, salaries, leave, schedules, and other employment information.

Customers are responsible for ensuring that they have the appropriate authority and permissions to provide and process this information through Workforce Master.

5. How We Use Information

We may use information to provide and operate Workforce Master, create and manage accounts, process workforce information, generate reports and payslips, provide customer support, process subscriptions and payments, maintain security, prevent fraud and abuse, improve our services, and comply with applicable legal obligations.

6. Payroll and Employment Information

Workforce Master may process payroll-related information entered by customers. Customers are responsible for reviewing payroll calculations and ensuring that their use of the service complies with applicable employment, wage, overtime, tax, and other legal requirements.

7. Payment Information

Payments may be processed by third-party payment providers. We generally do not need to store your complete payment-card information ourselves. Payment providers may collect and process payment information according to their own privacy policies and terms.

8. Third-Party Service Providers

We may use third-party providers for hosting, databases, authentication, payments, email delivery, analytics, security, and other services required to operate Workforce Master. These providers may process information on our behalf or as required to provide their services.

9. Data Security

AM takes reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet or electronic storage system can be guaranteed to be completely secure.

10. Data Storage and Retention

Information may be stored using third-party infrastructure and cloud service providers. We retain information for as long as reasonably necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Sharing of Information

We do not sell customer or employee information as a business practice. Information may be shared with service providers, payment processors, professional advisers, authorities where legally required, or other parties when necessary to provide, protect, or operate the service.

12. Cookies and Similar Technologies

Workforce Master may use cookies, browser storage, sessions, and similar technologies to keep users signed in, maintain security, remember preferences, and operate the service.

13. Communications

We may send service-related emails such as account notifications, security alerts, payment information, support messages, and important changes to the service. Where applicable, marketing communications may be managed according to available unsubscribe options and applicable law.

14. Employee Data Requests

If your employer or another Workforce Master customer uses the service to manage your information, requests regarding that information may need to be directed to the relevant employer or customer first. We may assist customers with appropriate requests where required by applicable law.

15. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, or other forms of control over your information.

Requests should be made using the privacy contact details provided below. We may need to verify a request before taking action.

16. International Users

Workforce Master may be accessed by users from different countries. Depending on the services and infrastructure used, information may be processed or stored in countries other than the country where you live.

17. Children's Privacy

Workforce Master is a business software service and is not intended for children to use independently. We do not knowingly collect personal information from children for purposes unrelated to providing the service.

18. Third-Party Links

Workforce Master may contain links or integrations to third-party websites and services. We are not responsible for the privacy practices of third-party websites. You should review their privacy policies before providing information to them.

19. Data Incidents

If we become aware of a security incident involving personal information, we may investigate the incident and take reasonable steps to contain, remediate, and notify affected parties where required by applicable law.

20. Customer Responsibilities

Customers are responsible for entering accurate information, obtaining appropriate permissions and notices from employees, protecting their account credentials, and using Workforce Master in accordance with applicable laws and regulations.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Workforce Master, our practices, or applicable legal requirements. The updated version will be published on the service with an updated effective date.

22. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Workforce Master using the contact information below.